Frequently asked questions

Who puts the photo in the charm?

Perfect Charmer does this for you. Your photos can be sent to Perfect Charmer either via email to rachel@perfectcharmer.com.au or via Facebook Messenger to our Facebook page.



How long does it take for my charm to be made and posted?

Once Perfect Charmer has your photo, a preview of your charm with your photo in it will be made up and sent to you for your approval. Once you give the go ahead to proceed the charms only take 1 day to make up and post.



Can I put the photo in myself?

These charms are not sold as a "DIY item" and it would honestly be alot easier if Perfect Charmer put the photo in for you because we have the best tools to make your charm as perfect as possibe. However, if it is that important that you make your own charm then we are more than happy to help.



How can I tell if my photo is ok to use?

The better the quality / higher the resolution of the photo then the better it will look in the charm. However some people don't have the luxury of an album of photos to choose from, some only have 1 photo and its not the best quality. (I try to fix them up as best as possible). If you are unsure about the photo you would like to use, don't worry there is no limit to how many photos you can send and if you like you can send the photos and I will make up and send you a preview of what it will look like BEFORE you make any purchase.