Question 1

Who puts the photo in the charm?

Accepted Answer

Perfect Charmer puts the photo into the charm for you.  A digital copy of the photo just needs to be sent via email to rachel@perfectcharmer.com.au 
Uncropped photo/s are preferred as I like to crop and resize them to fit into the charms myself.

Question 2

What is your turn around time?

Accepted Answer

Once you have placed your order, the processing time can take up to a week.

A preview of your charm with your photo in it will be made up and sent to you for your approval.  Once you give the go ahead to proceed the charms only take a day to make up and post out.

Question 3

Can I put the photo in myself?

Accepted Answer

These charms are not sold as a "DIY item" and it would honestly be alot easier if Perfect Charmer put the photo in for you because we have the best tools to make your charm as perfect as possibe.  However, if it is that important that you make your own charm then we are more than happy to help.

Question 4

How can I tell if my photo is ok to use?

Accepted Answer

The higher the resolution the better the end result, however some people don't have the luxury of an album of photos to choose from and some only have hard copies.  Old photos can be scanned or if you have a decent camera on your phone you can take a photo of a photo.
 
If you are unsure about the quality of the photo you would like to use, email them through and I can let you know!!
There is no limit to how many photos you can send through and I can send you a preview of what the photo in the charm will look like BEFORE you make any purchase.

Question 5

What is the order process?

Accepted Answer

Before or after an order has been placed, you can send Perfect Charmer your photos via email to rachel@perfectcharmer.com.au (mailto:rachel@perfectcharmer.com.au)
Once we know which charm you would like your photo in, we then make up and send you a preview of what your charm/s will  look like for your approval before the order is finalised and posted.
​In most cases, charms only take a day to make up and post out.

Question 6

How do I get in touch with Perfect Charmer?

Accepted Answer

Perfect Charmer is committed to exceeding your expectations.
 If you have any questions, comments or special requests, please don’t hesitate to get in contact.
Call or text: 0403 677 188 (Rachel)
Email: rachel@perfectcharmer.com.au(mailto:rachel@perfectcharmer.com.au)
or via Facebook or Instagram